PREAMBLE
Distance selling of the ULAANE site is managed by the LCD INTERNATIONAL Company, whose registered office is 15 rue Danielle Casanova - 75001 PARIS, registered in the Paris Trade and Companies Register under number 821 174 851. The purpose of these General Terms and Conditions of Sale is to define the conditions under which sales of products offered by LCD INTERNATIONAL via its online store on its ULAANE site are made. Purchases of products offered for sale on the site are reserved for individuals physical non-commercial major and having full legal capacity. Any order placed necessarily implies full acceptance on your part of these GTCS. LCD INTERNATIONAL reserves the right to adapt or modify these GTC. In case of modification, the conditions in force on the day of the order will be applied to each order.
ARTICLE 1 - PRODUCTS
The products offered for sale are listed on the site within the limits of their availability, and the offers remain valid as long as they are visible on the site. LCD INTERNATIONAL reserves the right, at any time, to withdraw any product for sale on the site. For each product, the mention indicating the stock is provided for information only. It is updated at the time of validation of each order and therefore does not take into account the orders being established. It is therefore possible that the product ordered is no longer available. In case of unavailability of a product after validation of the order, the Customer is informed quickly by email and the missing product (s) is / are automatically canceled and refunded. . The descriptions of the products for sale on the Site are given for information only. Likewise, photographs may differ slightly from reality, in particular due to the configuration of the display settings of the computer used
ARTICLE 2 - ORDERS
LCD INTERNATIONAL undertakes to honor orders within the limits of available stocks. In the event that the products prove to be unavailable, we will send you an e-mail to notify you. You will then have the possibility to modify or cancel your order. In the event of a cancellation due to temporary or permanent unavailability of the products, we undertake to reimburse you as soon as possible. By confirming your order, you accept all of our general conditions of sale. After payment, you will receive an order confirmation email. This email does not constitute the acceptance of the order by LCD INTERNATIONAL, which reserves the right to refuse an order, in particular in the event of exceeding the ceiling linked to the prohibition of purchase for resale, the abnormal nature of the order. , abnormal or abusive complaints or returns, existing dispute with the Customer, non-payment of a previous order. LCD INTERNATIONAL cannot be held responsible for an entry error on the part of the Customer which does not allow the receipt of the confirmation email and / or the delivery of the order.
ARTICLE 3 - PRICE
The prices indicated in euros are inclusive of all taxes, excluding postage and processing of your order. In the event of a modification of the VAT rate, the price will be automatically modified from the date of application of the new rate. Prices can be changed at any time. However, LCD INTERNATIONAL undertakes to apply the current prices indicated on the website at the time of the order. Orders are payable in euros only.
ARTICLE 4 - PAYMENT
No order can be shipped without confirmation from our bank of receipt of your payment. Payment for the order can be made by credit card (Carte Bleue, Visa, Mastercard) or PayPal. In case of payment by credit card, the debit is made at the time of validation of the order, after confirmation from the bank issuing the card. If the bank refuses, the order will be automatically canceled. LCD INTERNATIONAL is the owner of the PayPal account and the bank account to which payments by PayPal and by bank card via the Payzen platform are credited. The products remain the property of LCD INTERNATIONAL until full payment of the price.
ARTICLE 5 - DELIVERY
We process orders upon receipt of payment confirmation. Delivery times may vary depending on the destination. From the dispatch of the order, the average delivery times vary between 48 and 72 hours. LCD INTERNATIONAL cannot be held responsible for any delays in delivery. Delays in delivery cannot give rise to any penalty or compensation or justify the cancellation of the order. In addition, any error on the part of the customer in the address format leading to the obligation to make a second delivery of the same order may give rise to fixed penalties.
ARTICLE 6 - RIGHT OF WITHDRAWAL AND RETURN PROCEDURES
1. Right of withdrawal You have 14 days from receipt of your order to request a refund and return your order to us. The refund is made within a maximum period of 14 working days from receipt of the return of your order by re-credit to the bank card or PayPal account used during the purchase, and this after checking the good condition of the item and its packaging. Products damaged, returned incomplete or soiled will not be taken back or reimbursed. Beyond the period of 14 days from delivery, the products will not be returned or refunded. Refunds are not possible on a product that has already been exchanged. To return an item to us, all you need to do is send us your return request by email via the "Contact" page of the site. Once we have validated your return request, we will send you the return label. Print this label and attach it to your package. You have 3 days from receipt of the return label to drop off your package at the post office.
2. Exchanges Before returning the item (s) concerned, please contact us to ensure the availability of the desired items, and so that we can reserve them for you. Any exchange request should be made by email via the "Contact" page of the site. After validation of your request, you must return the products to us in their original condition, with the return slip, sent beforehand by email, with their packaging and their label. Only items in the original condition can be exchanged. Any item returned soiled and / or damaged by the customer will not be exchanged. In this case, if after having sent it to us, you wish the product to be finally returned to you, the reshipment costs will be at your expense. In the event of a positive price difference between the returned items and those requested in exchange, please send us the difference in the amount by check payable to LCD INTERNATIONAL. In the event of a negative price difference between the returned items and those requested in exchange, any remaining price difference will be credited to you on the payment method used.
ARTICLE 7 - INVOICES
The invoice with the details of your purchases is sent by email to the address provided by you.
ARTICLE 8 - CUSTOMER SERVICE
Any request or information should be sent to our customer service by email using the contact form available on the "Contact us" page of the site, or; By mail ULAANE By mail: LCD INTERNATIONAL - 15 rue Danielle Casanova 75001 Paris
ARTICLE 9 - GUARANTEE
LCD INTERNATIONAL guarantees that all delivered items meet the requirements of existing government regulations and regulations; and that the items are delivered new and in used condition. LCD INTERNATIONAL guarantees that its products meet the standards and demands demanded by such products. If the products sent do not conform to your order or are defective, they will be replaced or refunded (return costs are not refunded). In the event that one of our products is damaged as a result of a manufacturing defect, please notify us within 48 hours of receipt. Any complaint made beyond this period will not result in an exchange or a refund. Any complaint is to be expressed by email via the "Contact" page of the site. When the complaint is justified, we undertake to take care of the replacement of the defective item or to provide you with an alternative solution if the product is no longer available. Non-compliant or defective items must be returned to us in their original condition, with the return slip duly completed by you and, previously sent by email, their packaging and their label. However, LCD INTERNATIONAL reserves the right to refuse the request if the item has been damaged due to negligence or improper use on your part.
ARTICLE 10 - CONFIDENTIALITY
In accordance with the law n ° 78-17 of January 6, 1978, relating to Computing, Files and Freedoms, you have the right to access, rectify, oppose and delete personal information concerning you. . You can exercise this right by writing to: LCD INTERNATIONAL 15 rue Danielle Casanova 75001 Paris France You may receive offers from LCD INTERNATIONAL. If you do not wish to receive its proposals, you can inform LCD INTERNATIONAL by post at the address mentioned above. LCD INTERNATIONAL is the recipient of the information communicated to it. Your data will be included in our customer database but will not be used by third parties under any circumstances.
ARTICLE 11 - COMPETENT JURISDICTION, APPLICABLE LAW AND MEDIATION
Any dispute arising from the interpretation or execution of these general conditions of sale and / or any order, for any reason whatsoever, even in the event of an incidental request of multiple defendants, will be governed exclusively by French law. and comes under the exclusive jurisdiction of the courts of Paris. Any document written in a language other than the French language will not be considered as opposable, except with the express agreement of the company LCD INTERNATIONAL on this opposability. E n case of discrepancy between a French language version and a foreign language version of a document, the French version will prevail. In accordance with the provisions of the Consumer Code concerning "the process of mediation of consumer disputes", the customer has the right to use a mediation service free of charge: https://Webgate.Ec.Europa.Eu/Odr/Main /Index.Cfm?Event=Main.Home.Show&Lng=FR